Privacy Policy

Information We Collect

When you use Theoria, we may collect the following types of information:

• Game progress and statistics to track your learning journey
• Device information for app optimization and troubleshooting
• Purchase and subscription data to verify your premium status and process entitlements.
• Push notification identifiers (such as Expo push tokens) when you enable notifications.
• Diagnostic and crash data to help us identify and fix app issues.
• Usage analytics to improve the app experience through PostHog analytics service, including app version, device type, screen dimensions, navigation patterns, session identifiers, timestamps, IP address, timezone information, and location data derived from IP address.
• Marketing attribution data (including advertising identifiers where available and permitted) through the Facebook SDK.
• Contact information if you reach out to us for support

How We Use Your Information

We use the collected information to:

• Provide and maintain Theoria app functionality
• Track your learning progress and customize your experience
• Improve our app through usage analytics and user behavior insights
• Analyze geographic distribution of our user base
• Measure marketing performance and campaign attribution
• Manage subscriptions, purchases, and entitlement restoration
• Identify and fix technical issues
• Respond to your support requests and communications
• Send important updates about the app if you opt in

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your game data and account-related data may be stored securely on our infrastructure and trusted service providers used to operate Theoria. We do not sell your personal information, and we only share data with third parties as described in this policy.

Third-Party Services

Theoria uses third-party services for analytics and app functionality. These services have their own privacy policies governing the use of your information.

• PostHog (product analytics)
• Facebook SDK (marketing attribution and app events)
• RevenueCat (subscription and purchase management)
• Sentry (crash reporting and diagnostics)
• Expo Notifications, Apple Push Notification service (APNs), and Firebase Cloud Messaging (FCM) for push delivery

PostHog Analytics

We use PostHog to collect usage analytics and improve our app.

• Device and app information (app name, version, device type, screen dimensions)
• Location data derived from IP address (country, city, coordinates, timezone)
• Technical information (IP address, session IDs, timestamps, library versions)
• User interaction data (screen navigation and usage patterns)

For more information about PostHog data practices, review their privacy policy at posthog.com/privacy.

Facebook SDK

We use the Facebook SDK to measure campaign attribution and app event performance. Depending on your platform and permissions, this may include advertising identifiers and app interaction events.

On iOS, tracking-dependent collection is subject to Apple tracking permission prompts.

For more information, review Meta's privacy policy at facebook.com/privacy/policy.

RevenueCat

We use RevenueCat to manage in-app subscriptions and purchases, including entitlement status and purchase restoration.

For more information, review RevenueCat's privacy policy at revenuecat.com/privacy.

Sentry

We use Sentry for crash reporting, diagnostics, and limited session replay sampling to investigate technical issues and improve reliability.

For more information, review Sentry's privacy policy at sentry.io/privacy.

Push Notifications

If you enable notifications, we process push tokens and related delivery metadata through Expo Notifications and platform push services (Apple APNs and Google Firebase Cloud Messaging).

Children's Privacy

Theoria is suitable for chess learners of all ages. We do not knowingly collect personally identifiable information from children under 13 without parental consent. If you believe we have collected such information, please contact us immediately.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any incorrect information
• Request deletion of your personal information
• Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the last updated date.

You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

PineApps
Email: privacy@pineapps.net